Excellent customer relationships are the lifeblood of every successful business, and like any other living thing, they need care and attention to develop and prosper. With that in mind, lead nurturing is the process of developing lasting connections with prospective clients.
Having a successful lead nurturing strategy is becoming more crucial as more businesses employ inbound marketing to increase lead generation. The majority of your incoming leads won’t be ready to buy right now, but it still leaves a sizable chunk of potential customers.
Through the use of software, automated lead nurturing can be carried out in response to specific client actions or at regular intervals. Marketers can use automation solutions to be notified of comments and queries from consumers that need a response, which is an important aspect of lead nurturing.
This article will highlight effective lead nurturing tactics and various businesses with different lead nurturing tactics that you can apply to your business.
By the time you conclude this article, you will have a firm grasp of how an effective lead nurturing plan can do an amazing job for your marketing efforts, client retention, revenue, and more.
What Is Lead Nurturing?
Lead nurturing is the process of attracting, retaining, and developing long-term connections with potential clients across the various phases of the sales funnel.
The goal of lead nurturing is to turn interested parties into paying customers by responding to their inquiries about a company’s goods and services. To keep sales leads interested, you should present your products as superior to those of your competitors. Building relationships with potential customers is the key to lead nurturing.
Raising a company’s visibility in the minds of prospective customers increases the likelihood that those customers will choose that company’s brand when the time comes to make a purchase.
Successful businesses know that lead nurturing is essential because it influences a prospect’s choice to become a paying client. Leads can be nurtured in many different ways like:
- Timely follow-ups
- Multiple touchpoints
- Personalized content
- Multi-channel nurturing
On the other hand, not all of the leads your marketing department brings in are ready to be sold. Lead nurturing is the process of guiding potential customers from the introductory stage to the decision-making stage, during which they show interest in your services or products but still have questions or concerns that need to be addressed.
Why Is Lead Nurturing Important For A Business?
Lead nurturing’s primary purpose is to boost sales, but it also has these additional advantages:
- Prospects are introduced to your business via the lead nurturing process. Educating potential customers about your offerings via lead nurturing is an efficient strategy. Lead nurturing lets you provide prospective clients with more information about your company and its offerings than you could on a landing page.
- Nurturing leads is an effective way to win over a hesitant client. You can connect with your audience and earn their trust by demonstrating empathy for their struggles and by providing them with actionable advice. By imparting your expertise, you show them that your connection with them is about more than simply generating a sale.
- You can achieve excellent leadership status through lead nurturing. Lead nurturing can improve your brand’s image and position you as a market leader if you focus on producing high-quality content and communications.
- The process of nurturing leads ensures that your brand remains in the minds of your target customers. Regular contact with leads increases the likelihood that they will remember you. Maintaining a prominent position in their minds will increase the likelihood that they will think of your company first when they need your services or goods.
- A successful sales approach will include lead nurturing. Many prospective consumers are unnoticed because sales staff are too preoccupied with making a quick buck right now. Potential clients are targeted using lead nurturing.
- Taking the time to follow up with potential new customers will help lower client acquisition expenses. You can reduce client acquisition costs using lead generation to focus on less costly channels of customer attraction.
- Lead nurturing can amplify marketing success. The quality of your leads will increase as a result of lead nurturing. On the contrary, leads that are fostered make larger purchases than those who aren’t.
Now that we know what lead nurturing is and why it is important for a business, let’s continue reading below to find the best email lead nurturing strategies to boost your business.
9+ Most Effective Email Lead Nurturing Tactics To Try
To assist you in taking your lead nurturing to the next level, we have compiled a list of the tried and true methods that are successful.
1. Construct A Buyer Persona
In marketing, a buyer persona is a fictitious representation of a perfect consumer. It entails depicting a fictitious client who is representative of your complete intended market. It will aid in the identification of target demographics and the development of effective marketing campaigns.
You can better understand your potential customers and establish a buyer persona if you do extensive research into their demographics (gender, age, geography, demands, preferences, pain points, expenditure, etc.). If you do that, you can better assist your clients. You’ll learn to identify the obstacles that keep customers from purchasing from you.
For example, a kid’s face mask shop creates colorful and eye-catching facemask designs so that parents will most likely buy them for their kids. This way, its marketing strategy can be said to be successful in effectively generating its lead.
2. Build Up Your Customer Base
Using a customer relationship management system (CRM) to keep track of your leads and streamline your operations is ideal for eCommerce. Your customers’ interactions with your business can be monitored with an expert CRM system.
Each prospective client will have their profile. Information on your community members’ demographics, the date, and method of their first participation, the channels they prefer, the pages of your site that get the most traffic, the types of material that generate the greatest engagement, etc. will be readily accessible.
For example, a word game platform uses a simple and user-friendly interface to generate more leads and give an excellent user experience. If the platform uses a CRM system to track its leads, the platform will identify which website page generates more website visitors and which one requires improvement.
3. Create A Customer Journey Map
Constructing a buyer’s path requires making a customer journey map.
It’s a useful tool for learning about a prospect’s actions at various points. You can better satisfy the demands of your target audience if you can effectively identify the problems while interacting with your service, the hurdles they encounter in making a purchase choice, and other factors.
Through the information you can gather with customer journey maps, you can use an automated repricing tool to adjust the pricing of your eCommerce products to develop your own customized pricing strategy and implement price changes as you see fit.
4. Evaluate Your Leads
One way to evaluate a lead’s interest and likelihood to make a purchase is via a method called “lead scoring,” in which a score between 1 to 10 is assigned to the lead. You can tell which leads are serious about making a purchase and which ones will eventually slip over the edge of your sales funnel by using this method.
Lead scoring can help you determine which leads are worth pursuing and which ones require more work on your part to turn them into paying customers. You can accurately evaluate your leads by using a real-time data integration solution for a fast, safe, organized, and efficient way of gathering data.
5. Create Personalized Content For Each Buyer Journey Step
Nurturing your qualified leads successfully requires effective content marketing. Create personalized material for each lead based on where they are in the sales funnel and the scores they get. It’s a great way to inform them and move them through the sales process.
Leads at the top of the funnel require articles that address the questions they often have. Find them by utilizing rank-tracking tools to research trending search terms. Leads at the consideration stage require further evidence and high-quality content to convince them that your brand is the finest.
Content like evaluations, case studies, call-to-action (CTAs), etc., fall under this category. Leads at the bottom of the sales funnel require just the last encouragement before making a purchase. You should offer your customers a trial period, free demonstration, frequently asked questions, etc.
Various prospects will have different requirements, and the sales funnel allows you to accommodate them all. The sales process consists of three distinct phases:
At this point, the customer has established a connection with your business. They are now more aware of your company and its offerings. You should try to grasp the needs of possible buyers by creating:
- Blog entries
- Video content
- Social media updates
Things are beginning to heat up now. Prospective buyers can now see the value in your goods and services after they learn more about them. Establishing credibility with potential customers is essential right now.
These are all great ways to get people interested in your business.
- Case studies
- White papers
Convincing potential consumers to purchase from you is a great way to win them over and start a lasting relationship with them.
- Price pages
- Product features
- Product comparison pages
These all fall under the category of content created at this stage.
For example, a ticketing flight company has incorporated Guide Articles to build credibility for what they are offering. The company generates more leads by offering cheap flights to its clients while also giving them effective methods on how to find lower-cost flights through its published articles.
6. Apply Automated Marketing To Your Lead Follow-Up
Email marketing automation means you can kick back and relax as leads are educated automatically. It is no longer necessary to individually compose emails for each lead thanks to email marketing platforms like TargetBay. Marketers can use the marketing automation platform to program automatic email distribution in response to the activities of their subscribers.
Many businesses use a variety of strategies, including:
- Social media
- Direct sales outreach
- Marketing automation
- Sponsored retargeting
- Dynamic website content
- Personalized email campaigns
This is to effectively nurture quality leads across many channels.
If a customer has placed an item in their basket but has not yet completed the purchase, an abandoned cart email offering a discount might be sent to them.
7. Mix Up Your Marketing Methods
The sheer number of channels accessible now makes it impossible to tune them all out. By combining them, you can tailor your approach to the needs of each consumer and reach more people.
Automated campaigns like short message service (SMS), online push alerts, chatbot support, social media engagement enhancement, retargeting and remarketing, pay-per-click advertising, and sales enablement tools are at your disposal. Put yourself in the shoes of your target audience to get a successful marketing campaign.
For example, a dress form brand incorporates chatbot support to its website to optimize customer support. This way, the company generates more leads while establishing customer loyalty and giving an excellent way to engage their existing and potential customers.
8. Apply Omnichannel Marketing Strategies
Your consumers use a variety of channels, including search engines, social media, and independent review sites, to gather information about your business. They access them from a wide variety of devices.
An email is a powerful tool for a lead nurturing program, but it isn’t enough on its own. To ensure that your target audience never forgets about you, it’s important to include these additional channels in your lead nurturing process. Applying omnichannel strategies is important since you would need contact with your leads before they can go through your sales funnel.
In addition to increasing your conversion rate, omnichannel marketing allows you to retarget your leads in the hopes that they would either finish the purchase or be interested in your other offers.
LinkedIn, Instagram, and Facebook lead advertising can be created using platforms like:
Depending on how your leads interact with your website and relevant content, these adverts will start appearing in their news feeds.
9. Participate In Online Social Interactions
Social listening tools let you keep tabs on each time your target audience discusses your brand or has queries about your offering. You can join the discussion and provide immediate feedback on their inquiries.
Understanding how your current customer feels about your product or service is another benefit of social listening. This is essential because, particularly on social media, negative word-of-mouth spreads far more rapidly than positive feedback.
Monitoring client feedback about your goods and services will allow you to respond swiftly to negative comments and address their problems properly. At the same time, you’re demonstrating how well you handle customer service to give a better customer experience to your other prospective clients.
For example, a lingerie store incorporates a review page on its website to gather feedback while also flexing customer satisfaction for its potential customers. This way, the company will identify the problems of its customers while leaving a good impression on the public.
You can restore trust in your company and even win back an exasperated consumer. Responding quickly and appropriately to a critical remark can turn the commenter into a loyal customer.
10. Align Your Advertising And Selling Efforts
The concept of “lead scoring” is related to this. It’s impossible to agree on the demographics and behaviors to rank and how many points to allocate to each without consensus between your sales and marketing departments.
If your sales and marketing departments are in sync, you’ll have a far easier time identifying the characteristics and actions of potential customers that should immediately be disregarded.
If you’re only interested in working with customers or clients in the United States, for instance, you can exclude prospects from your sales pipeline that are located in other countries.
What’s more, your sales and marketing departments can settle on a minimum qualification score for leads. This is the bare minimum rating necessary to prompt a follow-up from your marketing teams. They’ve reached the point of readiness to buy. As a result, closing the deal will be less of a struggle for your sales staff.
You can make an impression on your target audience, gain trust, and create a mutually beneficial connection via lead nurturing campaigns.
There is a correlation between a brand’s investment in these kinds of organic, inbound lead nurturing operations and the size of that brand’s devoted customer base. Furthermore, a more devoted customer base will lead to increased sales and popularity in the future.
Some of the best strategies for converting leads into paying customers are outlined in this article. Take into account where your audience is in the sales cycle. Cut through the clutter of vague marketing language and speak directly to your potential customers about the specific items and services you provide.
Check out some of the sales courses and articles we’ve published on TargetBay to learn more about how to connect your leads and increase sales.