"We receive a lot of help from the Targetbay team to get high quality emails from our business to our customers. A perfect, personalized touch to get the strongest results using templates and communicating how it all works. Helen is incredibly helpful and produces content better than I could do on my own. Her service is top of the line."
Perfumology
United States
"I've used every major email campaign platform over the last 15 years. BayEngage provides the best support out of all of them. I wish every company supported their product as well as BayEngage does."
Organic Prairie
United States
"The best! Thank you, KJ. The initial set-up was painless. I really appreciated being walked through the whole process. You don't find that type of support everywhere."
Evolving Textures
United States
FAQs
What happens if I hit my contact or sending limit?
You will be automatically billed for your overages. As long as overages are promptly paid for, your campaigns will keep running without interruption, and your account will remain active.
Do you offer a free trial?
Yes, Explore our platform with a free 14-day trial.
Do you provide any discounts on your SMS annual plan?
BayEngage charges only for SMS credits, and we don’t have any carrier charges. So, we don’t provide any discounts for SMS annual plan.
What payment methods do you offer?
We accept all major credit cards, PayPal, bank payments, and debit cards. We only support payments in USD.
What does the migration package includes?
Our team of migration experts will help you migrate your lists, segments, email flows, favorite email templates, and media files to TargetBay within 1 – 2 business days
Do I have a direct point of contact in TargetBay?
You will be assigned with a dedicated customer success manager to assist you from the beginning.
Is there a discount for the email plan on annual subscriptions?
Yes, we offer a discount for email annual subscriptions. Subscribing annually can save you a significant percentage compared to monthly billing.
How secure are the payment methods used for subscriptions?
We use Stripe, a secure payment gateway, to ensure the safety and security of all transactions and customer information.
How is pricing determined for each plan?
Our pricing is based on the number of monthly emails sent and SMS credits.
What level of customer support is provided for each plan?
All paid plans include 24/7 chat, phone, and email support.