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Customer Life Cycle Management

Improve customer retention and loyalty with robust customer engagement strategies with TargetBay’s intelligent tools and features.

We know it’s hard to acquire and retain customers

That’s why it helps to be proactive

Customer acquisition is an expensive ordeal with all the competition. PPC budget for keywords has shot up, and there are multiple platforms we need to target to reach out to a maximum of our audience.

Looking at facts and figures will help you understand that customer retention is the best strategy for a successful online store.

Repeat customers don’t hesitate to do business with you and are willing to engage better with your marketing communication.

Fact: It costs you 12 times less to retain your existing customer with the TargetBay life cycle management solution.

welcome mail customer life cycle management 1

Automate Your Customer Retention Strategy

You should reach out to customers often

Welcome Customers
Welcome Customers

Create beautiful pop-ups to welcome first-time customers. This gesture helps customers to get familiar with the products you sell.

Segment Customer For A Personalized Reach

Create intelligent segments based on customer spending and demographics to send relevant marketing messages to the right people. Improve email open rate and engagement rate to improve conversions.

Segment Customer For A Personalized Reach
Re-engage With Customers
Re-engage With Customers

Send personalized targeted emails to bring customers back to the website. Make use of various opportunities like ‘Birthdays’ and ‘Anniversary’ to re-engage customers.

Creating Value Builds Customer Loyalty

Why should customers shop with you?

Improve Product Visibility With Recommendation

TargetBay eCommerce personalization starts recording customer footsteps from the very first moment they enter the website. This helps you make intelligent recommendations tailor-made for particular customers for improved product discovery and conversions.

Improve Product Visibility With Recommendation
Earn Their Trust And Build Loyalty
Earn Their Trust And Build Loyalty

Retain customers with various features like ‘price drop alerts’ and ‘back in stock email requests’, which will help you connect better with customers. Now, shoppers will not have to leave you for a competitor as they know that your brand will get in touch with them through price drop notification emails and Back-in-Stock Notification Emails.

Win Back Customers

There could be a million reasons as to why a particular customer has not logged in to your website for over three months. But the fault is all yours when you do nothing to get them back. Win customers back with personalized win-back emails designed to get customers back to the website.

Win Back Customers

Build Loyalty And Increase The Lifespan Of Your eCommerce Customer Lifecycle.

Target eCommerce customers the right way and improve customer retention rate

Build Loyalty And Increase The Lifespan Of Your eCommerce Customer Lifecycle
Segment Database

TargetBay’s accurate data helps segment targeted users to run ROI-centric campaigns.

DIY EMAIL BUILDER

Build mailers within minutes with our easy drag-and-drop tools and ready-made templates.

SCHEDULE EMAILS

Frame your cart abandonment strategy and schedule a series of three or more emails.

Great interface and easy to use with automated time-saving emails. More than just a review platform. We compared the features to several competitors like Yotpo, Springbot, and others and found that Targetbay has better features and prices.

Divers Supply

Mark McNatt
Divers Supply