Reviews And Q&A

The Only Tool You Need To Personalize Customer’s shopping Experience

Start Building Relevant Content To Improve Customer Trust And Organic Reach

With automated review collection email and popup, start building reviews for all products on the website effortlessly. The user generated content is collected by automated emails and pop-ups that are triggered after every transaction. Don’t miss out on a single opportunity to reach out to customers to generate more on-site content.

In-Mail Reviews

With the help of automated responsive review request emails, your customers can submit the review by mail itself without getting out of the mailbox. Don’t miss out an opportunity to collect more reviews and automate emails to be sent after every purchase. Reach out to customers and help them help you build valuable content that matters to your customers.

Build Reviews With Order Comment

The order comment feature has helped our customer collect 11X more reviews. Take advantage and get customers review right after the complete the transaction. Improve review count easily by implementing this one simple feature.

Customers Q&A

Customers would like to know more about your product before making a purchase decision. Be a part of the conversation and enable them to make their purchase decision faster. It will also considerably reduce the load of your support team.

Get Found In Google

Rank better organically for your products with a fresh user generated content on your site. Our reviews are search friendly and can help you rank for various products related keywords to drive targeted traffic.

In-Line HTML Reviews & QA

Get organic ranking by indexing the reviews on your eCommerce website and product. Let customers find you on search engines results with ease and get the much needed visibility for your business ROI.

Google Rich Snippets

All your product page reviews and rating values are shared with Google in Rich snippets format to display the organic search result. Organic product search result with star and ratings has 30% higher opening rate than other results.

Moderate Conversation

Moderate all your conversations and decide which one to be published and which not to be published on the website. You can also comment to your user reviews and start having a one-to-one conversation.

Targeted Review Request

Kickstart the product reviews collection by sending targeted review request email. You can target customers who have bought products online as well as offline. TargetBay lets you create customer segments based on ‘Region’, ‘Order Value’ (eg: >$200) and more. You can also target and collect reviews for ‘Most expensive’ or ‘Least reviewed’ products purchased by customers.

Facebook Push

Amplify your brand’s reputation in your social profile. TargetBay lets you import product and site reviews from your website to your official Facebook page. Once implemented, get the reviews to automatically integrated to your Facebook page.

Coupon Integration

Give incentives in the form of coupon codes to encourage customers to write more reviews. Easily integrate personalized coupon codes along with the review request email and witness double fold increase in reviews collected.

Review Coupon Reminders

Create a sense of urgency among your customers to use their special review coupons by setting up expiration dates. Send out two reminder emails either after receiving the coupon or before the expiry. This will increase customer engagement and maximize conversion rates.

Review Follow-up Emails

Follow up reminder emails increase the chances of getting more reviews. Based on the data collected from sending a million review request emails, three well-timed reminders are all you need to get more number of customers send in their reviews.

Picture Reviews

Turn your product reviews more engaging and trustworthy. TargetBay lets customers upload product photos along with their reviews. Picture reviews help new visitors make easy purchase decision based on real customer experience. Picture review acts as a brand advocate to woo more audience.