Order Confirmation Email

Boost Customer Loyalty With Order Confirmation Emails

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Why Are Order Confirmation Emails Important?

Order Confirmation Email Templates

Build Your Brand With Order Confirmation Emails

In every month, 3 out of 10 companies send over 100,000 transactional emails which provide an opportunity to sell to more customers and retain them for future purchases.
Order confirmation emails get 4-8x more opens and clicks than all the email kinds.
Order confirmation emails with cross-sell products have a high transaction rate of 54%.

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Order Confirmation Emails

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FAQs

What is an order confirmation email?

An order confirmation email is a confirmation email sent by the seller to the buyer as a response to the purchase order, confirming that products will be delivered.

When an order confirmation email has to be sent?

The order confirmation email can be sent within a few minutes of placing the order. With this email, customers believe that the buyer has accepted the order.

What are the essential parts of an "order confirmation" email?

The essential parts of an order confirmation email are the order number, shipping address, billing address, customer contact details, the shipping method, estimated delivery date, quantity of products, view order details CTA, customer service details, and payment method.

For more details, check order confirmation emails.

Why are order confirmation emails important?

Order confirmation emails are a key component for online business activity. It may not affect conversion rates directly, but it promotes brand loyalty. It’s a message that customers desire to hear since they have valuable information.

What are the best practices for an order confirmation email?

There are some pointers to consider when creating your own order confirmation email.

1. Send right after the purchase is made.

2. Be mobile-friendly.

3. Include CTA to engage with your brand.

4. Use a subject line that grabs attention.

5. Stay on your brand.

How to write an order confirmation email?

Start your order confirmation email with “Thank you for your order”, include detailed purchase information as well as a direct link to your customer support service.

What are the main components of an order confirmation email?

The following are the primary components of order confirmation emails: confirmation of successfully purchased goods, money spent on those things, the anticipated delivery date, and the customer’s address to ship the parcel.

What is the best time to send an order confirmation email?

People expect to receive an order confirmation email shortly after making a purchase. Whether it is an email or an SMS message, it should be sent to the customer immediately.

What are the reasons to send an order confirmation email?

The top reasons to send an order confirmation email are to increase the open rate, boost brand identity, capture post-purchase anticipation, upsell and cross-sell products.

What is the order confirmation email series?

An order confirmation email series is a triggered email autoresponder that delivers emails in a specified sequence at predetermined intervals.

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