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04.Oct.2019 Narendar Rajagopalan - BayReviews, Customer Engagement
Jeff Bezos – the Amazon founder once said in an interview that the secret sauce to Amazon’s success is customer obsession and not competitor obsession. Turns out the best eCommerce strategy would be to focus on customers rather than your competitors. Isn’t that a hard-hitting fact? Most businesses
20.Sep.2019 Kirthika Vijayakumar - BayReviews
Negative reviews can scare the living daylights out of several store owners. Oftentimes, businesses feel threatened by unfavorable reviews for a combination of reasons including inability to fully comprehend the problem and wrongly dismissing certain shoppers as being high-maintenance. This article sets
06.Sep.2019 Kirthika Vijayakumar - BayReviews
Typically, customer reviews or user-generated content are unpaid testimonials voluntarily submitted by customers. An online customer review, being the firsthand account of the user’s personal experience, is considered an authentic recommendation. A local consumer review survey conducted by BrightLocal
