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Just Shipped.

Here are the new updates on BayEngage that have been built based on your suggestions and meticulously crafted to perfection

Jan 2, 2023

Another Feather In Our Cap: New Multi Step Signup Pop-Up

Improve your customer engagement and collect multiple customer data points in an exciting and less intrusive way with BayEngage’s new Multi-Step Signup Pop-Up. As you might already know, BayEngage has 20+ ready-made pop-ups, including welcome, abandoned cart, back-in-stock, birthday, SMS, and more! Today, we’re excited to announce our newest addition, the Multi-Step Signup Pop-Up.

Are traditional pop-ups limiting your interaction with your customers? Stop intimidating your user with a long bulky signup form and start using BayEngage’s multi-step pop-ups to collect customer feedback, and surveys, offer discounts, and birthday coupon reveals.

Here’s a quick overview of how to set up Multi-step pop-up on BayEngage:

1. Head over to your BayEngage account and click on signup forms.

2. Now, click on “Create New” and choose “Multi-step pop-up”

3. Give your Signup form a relevant name and choose a list you want you subscribers to be added to

4. Now, go ahead and edit the template as you like. Customize the content and image and set up target rules such as Display time, display frequency, and display devices

5. With the auto-responder option, you can automate Emails/SMS to send to a user who signup via the pop-up

6. Review and Set the pop-up live

We’re excited for you to check these out! So, what are you waiting for? Try it out now.

Nov 3, 2022

BayEngage Integrates With Recharge 🎉It’s Time To Drive Better Results With Subscription Commerce!

We’re happy to inform you that BayEngage now integrates with Recharge. The integration helps Recharge customers to effectively engage with their customers when a new subscription is created, canceled, expired, or payment is failed – at every touchpoint with email and SMS. You can now strategically create segments and also automate your emails.

What can you do with the BayEngage and Recharge integration?

Welcome new product subscriptions

Customers who subscribed for a product(s) – Engage the subscribers in the best way possible with automated email and SMS workflows throughout the customer lifecycle

Tackle active churn

Don’t let customers churn out of your business. Give your customers more choices to either skip or delay their orders instead. You can set up automation flows for canceled subscriptions on BayEngage

Nudge expired subscription/passive churn

Win back lost customers with BayEngage! Send more targeted and personalized messages with coupon codes.

Recover failed payments

Don’t let payment issues get you down. Recover failed payments with powerful automation workflows

You can also access 50+ ready-to-use templates to save time and effort!

Go To BayEngage

Want to learn more?

Oct 21, 2022

Just Shipped: Dashboard metrics, SMS usage history, User permissions, Sophisticated automation 📊🔍📱

At BayEngage, we’re always listening to our users. This time, we’ve bundled up a streak of awesome updates that we know for sure is going to take your Email & SMS marketing to an all new levell!

The BayEngage dashboard has become more sophisticated than ever with more metrics, data, and granular insights – just so that you can make better and informed decisions! You can now track the total revenue, orders, cart sessions, checkout sessions – all in one go!
You can know set permissions for using your BayEngage account. We can help you protect your account with admin and analyst permissions. If you are someone who has more than 1 user using your BayEngage account parallely then with BayEngage admin and analyst roles, you can now decided who gets to do what with your account. Contact support to know more.
Get a glimpse of your SMS usage history (SMS and MMS credits exhausted) to get a quick overview. Get a glimpse of how you’ve used your SMS credits with the SMS usage history. Always be informed of/ keep track of where your credits are being consumed.
Sophisticated Automation: As you already know, you can create granular automation flows on BayEngage including delay, email, SMS, user split, and email split. Now, you can further drill down the automation and send targeted campaigns based on email split that includes – opened, not opened, clicked, not clicked, and order placed or not placed
You can now compress your images and add them to your emails. We also now support webp format in addition to png, jpeg, and gif!

Wanna try these all right away? Go To BayEngage

Want to learn more?

Sep 15, 2022

Introducing Reorder Automation Recipe On BayEngage! Remind your customers and make sales on autopilot 🙌📧

Reorder automation is a great way to bring back your customers by sending the right email at the right time. Businesses that use reorder automation in their email marketing campaigns are able to:

Manage customer relationships better by keeping them engaged and satisfied with their purchases
Improve customer retention by increasing the likelihood that customers will come back and purchase more products in the future
Increase customer satisfaction by making it easier for customers to find what they’re looking for and complete their purchases

Here is a quick overview of how to setup Reorder automation on BayEngage:

Head over to your BayEngage account and click on automation.
Now, click on “Create Automation” and choose “Reorder”.
Give your automation a relevant name and click on “Create”.
Now, go ahead and edit the flow as you like. You can set up a date and create rules based on time delay, user split, and email split.
You can make your promotions across Email and SMS by adding both the elements to your flow.
Customize your workflow, review, and publish.

What are you waiting for? Go ahead and set up your reorder automation!

Aug 31, 2022

Introducting Zapier Integration - Connect with all your favourite apps 🥳!

We’re happy to inform you that BayEngage now integrates with Zapier.

You can connect BayEngage with thousands of other apps you already use. Without using any coding, you can easily integrate your apps and synchronise your workflows with only a few simple steps.

Connect BayEngage Seamlessly With 5,000+ Apps🤩

With Zapier, you can now connect BayEngage with different apps that you already use. You can now access over 5000 apps like Facebook, Slack, Gmail, Paypal, Asana, Google Sheets, Shopify, Salesforce, and much more, and automate your marketing efforts, and increase your productivity.

Zaps can help you import data into BayEngage or export data from BayEngage to other applications. For instance, you don’t have to download your data as CSV files or into Google sheets. Also, it doesn’t require any coding.

Zaps operate based on an action or a trigger. You can now use Zaps to connect any software or application to BayEngage.

How to Connect BayEngage with Zapier?

Here’s a quick overview of how to connect BayEngage with Zapier:

Head over to your BayEngage account and click on “Apps”.
Now, click on “My Apps” and choose “Zapier”.
Install Zapier and click settings.
Now give Client ID and Client Secret key to connect Bay Engage with Zapier.

📖Recommended read: Learn more about Zapier integration in this help article.

Follow these steps to authenticate Zap with BayEngage?

We’re excited for you to check these out! So, what are you waiting for? Try it out now.

Aug 18, 2022

New Automation Recipe Alert 🥳: Make Your Customers Feel Special With Tailor Made Offers On Their Birthdays & Anniversaries 🎂

As you already know, BayEngage has a bunch of cool automation recipes that include abandoned cart recovery, post-purchase, customer win-back, and more! Today, we’re happy to announce the release of a new automation recipe (freshly baked with love 🧁) – Birthday automation recipe!

You can now send special offers to your customers by setting up birthday automations on BayEngage. You can improve customer satisfaction, build loyalty, and make your customers feel important. Here’s a quick overview of how to set up this automation on BayEngage:

Head over to your BayEngage account and click on automation.
Now, click on “Create Automation” and choose “Birthday”.
Give your automation a relevant name and click on “Create”.
Now, go ahead and edit the flow as you like. You can set up a date and create rules based on time delay, user split, and email split.
You can make your promotions across Email and SMS by adding both the elements to your flow (be sure to make your messages dazzle and exciting)
Customize your workflow, review, and publish.

We’re excited for you to check these out! So, what are you waiting for? Try it out now.

July 26, 2022

A Fresh Batch Of Updates: Automation Dashboard, Integrations, Becoming Omnichannel & More 👀🛳

Our product team has been working on a fresh batch of updates for BayEngage for the past two months, and we’re super thrilled to update you all about what’s been cooking (ready to serve too!)

The automation dashboard now has the automation status displayed, which means you can view the status of your automation without having to scour through pages. You can view and change the status from active/inactive with just one click.
You can now create an automation flow that includes email and SMS channels. With SMS included in the automation flow, you can reach the right audience at the right time, and it’s a simple drag and drop – like we always do 🙂
We now have the email split node that can be introduced to your flows with a simple drag and drop. Email split helps you create targeted messages based on email opened, unopened, clicked, orders placed, and more.
The automation flow on BayEngage has multiple nodes (your email node, SMS node, and other filters and triggers). You can now view each of these engagements on the flow without navigating to the Reports tab every time – We know as marketers, you always wanted data at your fingertips 😀
In addition to the popular automation recipes on BayEngage, you can now set up date-based flows as well! This includes the anniversary, birthday, or any other important dates – Make your customers feel extra special with personalized offers.
We’re now integrated with Zapier and Miva. With Zapier integration, you can connect with 5000+ apps you love, and absolutely no code is required!

We’re excited for you to check these out! So, what are you waiting for? Try it out now.

May 24, 2022

BayEngage Dashboard: A Refreshing New Look [Quick Access & Revenue Data]

BayEngage thrives in helping its users improve their overall email and SMS marketing ROI with powerful features. Today, we’re happy to announce that our new dashboard has the revenue data readily available for you to see the ROI of your efforts day in and day out.

You can see the overall revenue generated or on a weekly or monthly basis.

Not just for email campaigns, you can also find the revenue data of your SMS campaigns in the SMS dashboard.

SMS now has two way conversations as well! This means that you can reply to your customers, create a conversation thread, and also star the important messages for quick reference.

💡 Note: You can make two-way conversations only with the opt-in subscribers.

Mar 11, 2022

Introducing Back In Stock Automation Recipe On BayEngage! Notify Your Customers Instantly 🙌📧

You must be familiar with the back in stock email templates on BayEngage. We have a collection of 11+ professionally designed back in stock email templates to help you bring back your customers and make that sale!

Now, to make things more holistic, we also have introduced a back in stock automation recipe that helps you create pop-ups and embedded elements on your product page to help customers opt-in to be notified when the item is back in stock.

Here’s a quick walkthrough 😻

Head over to your BayEngage account and click on automation.
Now, click on “Create Automation” and choose “Back in stock”.
You can either choose a pop-up or an embed element.
Now, go ahead and edit the template as you like.
Next, set target rules and set up the timer, viewer, duration, and subscription form.
The next step is to set up an autoresponder or the back in stock workflow. To do this, click on “Auto responder”.
Customize your workflow, review, and publish.

📖 Recommended Read: Learn more about back in stock automation in this help article.

What are you waiting for? Go ahead and set up your back in stock automation!

Mar 7, 2022

☕ A Fresh Update: Send MMS On BayEngage And Make Your SMS Campaigns 10X More Engaging 📱

You can now spruce up your SMS campaigns with vibrant media assets and drive better engagement and conversions with BayEngage’s Multimedia messages (MMS feature).

Here’s a quick walkthrough 😻

Login to your BayEngage account and headover to “SMS” and click on “SMS Ideas”.
Choose a template that you like and click on “Create”.
Choose the recipient list to whom you want to send the campaign and set a delivery threshold.
The “Upload image” option allows you to add MMS to your message. Click on “Upload image” and click on “upload” to add media files or simply do a drag and drop.
Review and publish!

What are you waiting for? Setup your SMS campaigns now!

Mar 7, 2022

Segment Your Audience Based On “Purchased Product” on BayEngage 👀🛒

In addition to all the segments that were available on BayEngage (email activity, purchase behavior, demography, and more), we’ve now introduced a new segment!

You can now add a filter for “Purchased Product” and tap into the opportunities to upsell and cross-sell based on this filter.

Based on the products your customers have purchased you can plan targeted email campaigns for your audience.

Not just that, you can use “And” & “OR” operators and use multiple filters to make your emails highly personalized and conversion-driven.

It’s time to apply the “Purchased Product” filter and plan targeted campaigns

Mar 7, 2022

Introducing Order Confirmation Email Automation Recipe On BayEngage! Simplify Communication With Your Customers 🙌📧

All this while Bayngage has helped in creating stunning order confirmation emails with the help of professionally designed email templates. With pre-built texts, images, and well-crafted designs, creating order confirmation emails was a breeze!

But now, we’ve gone a step further in helping you automate these emails! With BayEngage’s new order confirmation automation recipe, you can now automate the emails with a click of a button. All you have to do is set up a workflow and watch your emails instantly hit customers’ inboxes when they place an order – it’s that simple!

Here’s a quick walkthrough 😻

Head over to your BayEngage account and click on automation.
Now, click on “Create Automation” and choose “order confirmation” from “Choose the recipe” drop-down and click on “Create”.

Setup your order confirmation workflow. Drag and drop the Email and Delay anywhere in your workflow.
Set up an activity filter to include people based on certain criteria and user filters to include people based on their email activity, purchase behavior, demographics, or customer subscription.

Once you’re happy with your email design, content, and subject line – set your automation active.

Come back again to view your performance reports!

Want to set up an order confirmation email automation now?

Then get started right away!

Mar 24, 2022

BayEngage Dashboard: A Refreshing New Look [Quick Access & Revenue Data]

BayEngage thrives to help its users improve their overall email and SMS marketing ROI with powerful features. Today, we’re happy to announce that our new dashboard has the revenue data readily available for you to see the ROI of your efforts day in and day out.

You can see the overall revenue generated or on a weekly or monthly basis.

Not just for email campaigns, you can also find the revenue data of your SMS campaigns in the SMS dashboard.

SMS now has two way conversations as well! This means that you can reply to your customers, create a conversation thread, and also star the important messages for quick reference.

💡Note: You can make two-way conversations only with the opt-in subscribers.

Mar 11, 2022

Introducing Back In Stock Automation Recipe On BayEngage! Notify Your Customers Instantly 🙌📧

You must be familiar with the back in stock email templates on BayEngage. We have a collection of 11+ professionally designed back in stock email templates to help you bring back your customers and make that sale!

Now, to make things more holistic, we also have introduced a back in stock automation recipe that helps you create pop-ups and embedded elements on your product page to help customers opt-in to be notified when the item is back in stock.

Here’s a quick walkthrough 😻

Head over to your BayEngage account and click on automation.
Now, click on “Create Automation” and choose “Back in stock”.
You can either choose a pop-up or an embed element.
Now, go ahead and edit the template as you like.
Next, set target rules and set up the timer, viewer, duration, and subscription form.
The next step is to set up an autoresponder or the back in stock workflow. To do this, click on “Auto responder”.
Customize your workflow, review, and publish.

📖 Recommended Read: Learn more about back in stock automation in this help article.

What are you waiting for? Go ahead and set up your back in stock automation!

Mar 07, 2022

☕ A Fresh Update: Send MMS On BayEngage And Make Your SMS Campaigns 10X More Engaging 📱

You can now spruce up your SMS campaigns with vibrant media assets and drive better engagement and conversions with BayEngage’s Multimedia messages (MMS feature).

Here’s a quick walkthrough 😻

Login to your BayEngage account and headover to “SMS” and click on “SMS Ideas”.
Choose a template that you like and click on “Create”.
Choose the recipient list to whom you want to send the campaign and set a delivery threshold.
The “Upload image” option allows you to add MMS to your message. Click on “Upload image” and click on “upload” to add media files or simply do a drag and drop.
Review and publish!

What are you waiting for? Setup your SMS campaigns now!

Feb 17, 2022

Segment Your Audience Based On “Purchased Product” on BayEngage 👀🛒

In addition to all the segments that were available on BayEngage (email activity, purchase behavior, demography, and more), we’ve now introduced a new segment!

You can now add a filter for “Purchased Product” and tap into the opportunities to upsell and cross-sell based on this filter.

Based on the products your customers have purchased you can plan targeted email campaigns for your audience.

Not just that, you can use “And” & “OR” operators and use multiple filters to make your emails highly personalized and conversion-driven.

It’s time to apply the “Purchased Product” filter and plan targeted campaigns

Feb 14, 2022

Introducing Order Confirmation Email Automation
Recipe On BayEngage! Simplify Communication With Your Customers 🙌📧

All this while BayEngage has helped in creating stunning order confirmation emails with the help of professionally designed email templates. With pre-built texts, images, and well-crafted designs, creating order confirmation emails was a breeze!

But now, we’ve gone a step further in helping you automate these emails! With BayEngage’s new order confirmation automation recipe, you can now automate the emails with a click of a button.

All you have to do is set up a workflow and watch your emails instantly hit customers’ inboxes when they place an order - it’s that simple!

Here’s a quick walkthrough 😻

1. Head over to your BayEngage account and click on automation.

2. Now, click on “Create Automation” and choose “order confirmation” from “Choose the recipe” drop-down and click on “Create”.

3. Setup your order confirmation workflow. Drag and drop the Email and Delay anywhere in your workflow.

4. Set up an activity filter to include people based on certain criteria and user filters to include people based on their email activity, purchase behavior, demographics, or customer subscription.

5. Once you’re happy with your email design, content, and subject line - set your automation active.

6. Come back again to view your performance reports!

Want to set up an order confirmation email automation now?

Then get started right away!