Common questions and support documentation
Find different kinds of reviews you can collect by using the TargetBay Review tool
On the left menu, you need to click on Reviews & QA.
Then click on Manage to find a list of reviews.
On the top menu you will find three options:
Reviews & QA
Product Review: This tab displays all reviews customers post for the products. The main purpose is to collect customer feedback about the product, its features and usage.
Site Reviews: This tab displays customer reviews about the eCommerce website. The main purpose is to get customer’s feedback about the eCommerce website and service.
Q&A: This tab displays questions that the customer has about the product or service to help resolve any queries that might keep them from buying the product.
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