Blocking A User From Receiving Review Request Email In TargetBay

TargetBay Support

Common questions and support documentation

How To Block A User From Receiving Review Request Emails?

We can easily block a particular user from receiving review request emails —

  1. On the TargetBay dashboard, navigate to People -> Segment -> Create Segment

    Block A User From Receiving Review Request

  2. Choose ‘User Type’ as Event, ‘Equal’ as Operator and ‘Customer’ as Value.

    User Type

  3. Click ‘+’ Symbol on the right side.

    Review Request Emails

  4. Choose ‘Email address’ as Event, ‘Not Equal’ as Operator and the specific customer’s email ID for whom you need to block from receiving review request emails.

    Email Address

  5. Click Search. In the list that appears below, email IDs of all customers will be listed excluding the searched email which needs to be blacklisted.

    Block A User From Receiving Review Request Emails

  6. You can save the segment with appropriate name.

    Save The Segment

  7. Now, go to Reviews & QA -> Tools and choose ‘Mail After Shipment’.

    Reviews & QA

  8. Click ‘+’ on the top-right corner.

    Block A User From Receiving Review Request

  9. Choose ‘Segment users’ under ‘Select user type’.

    Segment Users

  10. Select the newly created segment from the list and click ‘Save’.

    Newly Created Segment

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